Twenty 2.0

Twenty 2.0 Introduction

Twenty 2.0 is an open-source CRM platform that enables developers to build custom enterprise CRM solutions using an AI-friendly SDK. It allows full customization of data models, workflows, layouts, and widgets through code, integrating seamlessly with existing AI tools and development workflows. Self-hostable and community-driven, it offers ownership, flexibility, and modern features like built-in AI and serverless functions.

Key Features

Open-source and self-hostable CRM with no vendor lock-in

AI-friendly SDK for defining data models, custom objects, workflows, and layouts in code

Built-in AI capabilities, custom agents, and serverless functions for automation

Full customization of layouts, navigation, and user interfaces

Thriving community support and open roadmap for collaborative development

Use Cases

Startups seeking a cost-effective, customizable CRM to scale without hefty licensing fees

Enterprises needing to build tailored CRM systems with AI integration and full data ownership

Developers integrating CRM functionality into applications using a flexible SDK and open-source codebase

Businesses requiring modern, design-driven CRM solutions that adapt to evolving workflows and data sources

Organizations prioritizing data security and control through self-hosting and open-source licensing

Why Startups Use It

Startups need Twenty 2.0 for its cost-effectiveness, as it eliminates expensive licensing fees and vendor lock-in through open-source self-hosting. Its flexibility allows rapid customization to fit unique business processes, while the AI integration and community support enable scalable growth without compromising on innovation or data control.

Frequently Asked Questions

Is Twenty 2.0 free to use?

Yes, Twenty 2.0 is open-source and licensed under GPL, allowing free use, modification, and distribution, though self-hosting or cloud services may involve infrastructure costs.

Can I self-host Twenty 2.0 on my own servers?

Absolutely, Twenty 2.0 is designed to be self-hostable, giving you full control over your data and deployment environment.

How does the AI integration work in Twenty 2.0?

The AI-friendly SDK allows you to incorporate custom AI agents and serverless functions, enabling automation, data analysis, and enhanced CRM workflows using tools you already use.

What support options are available for Twenty 2.0?

Support is community-driven through Discord, GitHub discussions, and documentation, with contributions from a thriving developer community.

Is Twenty 2.0 suitable for non-developers?

While it targets developers with its SDK, the base CRM offers user-friendly features, but advanced customization requires coding knowledge; non-developers can benefit from pre-built setups or community contributions.